Acting in a professional or organisational capacity?
Use the contact form to clarify a professional question or the appropriate next conversation. Private practice and clinical referral intake are not offered through this website.
Before contact, consider
- Broad service need
- Person's current location
- Approved age group and scope
- Funding or EAP route
- Whether there is authority or consent to make contact
- Whether the matter is urgent or already supported elsewhere
What not to submit
- Client or employee names unless strictly necessary and approved
- Clinical history or detailed symptoms
- Case notes or health records
- Sensitive identifiers
- Urgent or crisis information
How the process works
These steps describe how the appropriate professional conversation is clarified. An initial enquiry does not confirm availability, acceptance or a service relationship.
Minimum-data enquiry
Share the organisation, your role and the broad reason for contact.
Owned review
The referral owner reviews whether clarification is appropriate.
Clarification
Authority, consent, geography, funding and scope are discussed without unnecessary personal data.
Next decision
Acceptance, decline or an alternative route is communicated where applicable.
Appropriate follow-up
Personal information is shared only through an approved process and on a lawful basis.
Start with a professional question
The contact form begins a conversation. Please leave out client names, case notes, health records and other confidential information.
Start a conversationThis route is not for urgent or crisis needs. Use the emergency or crisis process appropriate to the person's current location.